Sign in to MindBody and Clock-in

Ensure the iPad is powered on and the MindBody sign-in app is launched

Restock all trial gear

Check inventory and restock retail gear

Check inventory and restock lounge supplies (cups, coffee, hand towels, etc.)

Clean and restock bathroom (toilet paper, hand towels, cleaning supplies, etc.)

Ensure gym is tidy and clean

Respond to customer emails

Call or email any trials from the previous day that did not sign up

Welcome all students as they enter the school

Make sure to be in the front desk 10 min before the start of each class

Make sure all the students sign into the class (once class begins verify student count on mat and signed in student in MindBody)

If you have a trial student; help them sign into the class via iPad, give a quick tour, and provide the trial gear

Follow school policy for any requests to borrow gear (e.g. gi, belt, shorts, etc).  Some gear (e.g. gi) requires a rental fee.

Review customer accounts in MindBody (run reports for expiring credit cards, respond to emails, etc)

Check on the bathroom and changing rooms for any service needs

Make sure if there is any need of vacuum during classes

Make yourself available to all the clients (once other tasks care complete, proactively engage with customers)

Gathering all used trial Gis and belts (must be washed between each use)

Take any items left by students to the lost and found

Check if bathroom is cleaned

Tidy up – ensure all surfaces are clean and the gym looks ‘ready to open’

Clockout on MindBody and lock the computer (Windows Key + “L”)

Turn off the lights

If the gym has a security system, arm before leaving the gym

Close and lock all doors